Our Promise
Numi Scan's Promise To You
- To put the customers' best interests at the heart of everything we do and to operate and act with integrity, good faith and a duty of care in all interactions and business transactions.
- To exceed our customers' expectations by offering the latest ultrasound technology, backed by a truly dedicated team of baby scan professionals that strive to give all of our clients an engaging, friendly and positive experience.
- To build a positive and caring culture amongst are staff and a real pride in our company and its' offerings.
- To maintain and continuously develop a first class value proposition that enables the company to grow and prosper.
Core Values
Numi Scan to become the leading ultrasound scan studio in the UK. Founded on our core values.
Code Of Practice
As a customer of Numi Scan you can expect the following standards of service.
In all interactions with our business you can expect to be treated with respect and in a professional, friendly and efficient manner.
We specifically work to the following core values that relate to customer service:
1. To put the customers' best interests at the heart of everything we do and to operate and act with integrity, good faith and a duty of care in all interactions and business transactions.
2. To exceed our customers' expectations by offering the latest ultrasound technology, backed by a truly dedicated team of professionals that strive to give all of our clients an engaging, friendly and positive experience.
- You can expect that before any service is conducted your consent/agreement will be requested and you will be asked to complete a waiver document.
- You can expect to find high standards of hygiene and cleanliness.
- You can expect our equipment to be industry leading and all safety and quality/regular maintenance checks to have been carried out.
With your consent, we will hold a limited amount of your personal data. However, we do so in line with the Data Protection Act 1998 and the 8 principles of the act. We will never share your personal information with any third party.
We work in an open and transparent manner. Therefore, you will be made aware of what to expect during your time with us. You will also be notified well in advance of any service being carried out and the charges involved. For more information about our services please visit www.numiscan.co.uk or contact us Tel: 01279797790 or email info@numiscan.co.uk
At Numi Scan we pride ourselves on our customer service. However, should you wish to make our management aware of something you didn't feel was to our usual high standards, we welcome your feedback. Please contact Nathan Tel: 01279797790 or email nathan@numiscan.co.uk
Any complaint will be listened to and full feedback as to the outcome given within a reasonable time frame.
